What Supply Chain challenges was Groupe Lemoine facing before Flowlity?

Groupe Lemoine operates a cotton-based skin care and hygiene products business with around €150 to 200 million in annual revenue, 900 employees, and 10 production sites globally. Its European network covers France, the Netherlands, Spain, Germany, and Estonia. With 2,000 SKUs and one product manufactured every second, the planning workload was significant: each site ran its own ERP and its own data formats, which forced planners into weekly line-by-line spreadsheet reviews to reconcile signals across the network.

The consequences were tangible: imprecise sales forecasts, high inventory levels, frequent stockouts, and a service level below the company's potential. Different production sites operated on different information systems, which made it nearly impossible to get a unified view of what was happening across the European network. The team spent significant time on Excel-based data reconciliation rather than on actions that actually moved the business forward, and growth was making the workload exceed what the planning team could sustain manually.

Lemoine needed a fundamentally different approach: one that could unify multi-site operations and free planners from manual reconciliation.