Seamless integration, ironclad security,
infinite scale.

Flowlity's integration with your existing information system is designed to be simple and fast. ‍

Flowlity is ERP-agnostic, which means it can connect to any type of ERP or database, whether SAP, Odoo, Microsoft Dynamics 365 (AX/NAV), Sage, or even more specific systems.

Several integration modes are possible depending on your preferences and technical capabilities:

‍Connectors and APIs

‍Flowlity has secure RESTful APIs that allow you to send and receive data. If your ERP can call web services or if you use an integration platform (middleware type), it is possible to synchronize data (orders, stocks, item references, etc.) via these APIs. For example, you can call the Flowlity API to push daily sales history, and in return retrieve replenishment suggestions to integrate into the ERP. This mechanism is robust and real-time.

‍Flat files / Secure FTP

‍For contexts where you prefer to exchange via files, Flowlity supports the automated import/export of CSV or XML files. You can schedule file deposits (via secure SFTP) containing the necessary data, which Flowlity will ingest at a defined frequency (daily, hourly, etc.). Similarly, Flowlity can generate output files (for example, the list of orders to be placed) that your ERP will consume. This method, although less modern than the API, is often quick to implement because it does not require complex development on the ERP. ‍

Native connector

‍For some common ERPs, Flowlity offers pre-developed connectors or ready-to-use scripts. For example, with SAP, we have standard extractors (via IDoc or queries on tables) to retrieve needs and stocks. This reduces integration time since many standard fields are already mapped. In terms of data exchanged, Flowlity generally requires as input: sales or consumption history, stock data, the item repository (with supplier lead times, MOQ, etc.), possibly customer orders in backlog and current supplier orders. And as output, Flowlity returns: demand forecasts, supply proposals (quantities per item/supplier/date), target stock levels (recommended safety stock, etc.), as well as indicators (stock coverage, alerts). The exchange can be adjusted according to your use cases.

The important thing to remember is that the integration effort is minimized with Flowlity.

Many of our customers are operational very quickly because we reuse their existing extractions or standard connectors.

Flowlity supports your IT department during this phase and provides complete documentation of its APIs and formats. Furthermore, Flowlity's platform is highly available and designed to handle large volumes of data, ensuring that even file-based integrations of several thousand lines run smoothly.

Finally, from an ERP perspective, Flowlity is non-intrusive: it acts as an overlay without requiring any major changes to your ERP processes. For example, if you use SAP, you can continue to create your purchase orders in SAP, simply because they will have been calculated by Flowlity upstream.

This smooth integration philosophy facilitates acceptance by the IT department.

During the pre-project phases, our technical experts will be able to assess with your team the best integration strategy for your environment to ensure a smooth transition.

The duration of a Flowlity project can vary depending on the scope and complexity of your supply chain, but on average, we find that projects are much shorter than traditional supply chain tool implementations.

Typically, an initial Flowlity deployment on a first scope (for example, a product family or a pilot warehouse) takes between 8 and 12 weeks. During this period, the main steps include: project scoping and objective definition (1-2 weeks), data integration from your ERP into Flowlity and initial testing (4-6 weeks), parameter adjustments and user acceptance (2-3 weeks), and then go-live on the defined scope.

For a global deployment (multi-warehouses, multi-subsidiary), the project can extend over a few additional months, often divided into waves. For example, after a successful initial pilot implementation, other product categories or other sites are rolled out, which can bring the overall project to 4 to 6 months in total.

This remains very fast compared to traditional APS solutions.

Flowlity relies on an agile approach:

We deliver concrete results quickly, then we scale up. This way, your teams quickly see the benefits (for example, a reduction in inventory or better availability on the pilot scope), which creates buy-in to continue.

Note that thanks to Flowlity's SaaS architecture, production launches are simplified (no software deployment on your servers, just a connection to the data). Our experience shows that even large companies (several hundred thousand references) have been able to have an initial set of operational Flowlity recommendations in around 3 months.

Of course, each project has its specificities: if your data requires significant cleaning work or if you decide on a very broad functional scope from the outset, this can extend the duration a little. But in all cases, Flowlity's objective is to deliver value as soon as possible.

A concrete example: Sport 2000, a retailer, started its collaboration with Flowlity on an S&OP angle and saw results within a few months. Similarly, other industrial clients were able to see rapid gains. We can provide you with detailed timelines and examples during a personalized exchange.

Yes, Flowlity is fully GDPR (General Data Protection Regulation) compliant and attaches paramount importance to the security and confidentiality of its customers' data.

Here are the main aspects to consider:

‍Personal data and GDPR

‍In the context of a Flowlity project, the data handled is mainly supply chain data (products, stocks, sales history, etc.) which is rarely personal. However, if some indirect data contained personnel (e.g. supplier contact names, delivery addresses, etc.), Flowlity contractually commits to comply with the GDPR. Concretely, this means: consent and information on the data collected, data minimization (we do not process unnecessary data), right to be forgotten and return/destruction of data in the event of contract termination, etc. Flowlity can provide upon request a Data Processing Agreement (DPA) which details these commitments, including any subcontractors (cloud host for example) and storage locations. ‍

Secure hosting

The Flowlity solution is hosted exclusively on Microsoft Azure, with all customer data stored on Azure data centers located in France, ensuring full data sovereignty. These data centers offer guarantees of high availability, redundancy and physical security. Access to the servers is strictly controlled and monitored. In addition, Flowlity segments data by client: each client has its own isolated database, to avoid any mixing or leakage of information from one client to another. ‍

Encryption

‍All communications between your system and Flowlity are encrypted (SSL/TLS) to prevent any interception (listening) of data in transit. Similarly, data stored in the Flowlity database is encrypted at rest to protect against any illegitimate access. For example, if backups are made, they are encrypted. ‍

Access controls and authentication

‍Flowlity implements strict access controls. Your users access the platform via secure accounts (strong password authentication, with the possibility of SSO/SAML if you wish to integrate it with your corporate directory). Rights can be managed by roles to ensure that everyone only sees the data that concerns them. On the Flowlity side, only authorized people (for example, the project manager or the support team) can access your environment, and only for maintenance or assistance purposes, with your agreement. These accesses are tracked and limited. ‍

Security protocols

‍Flowlity follows industry IT security standards. We regularly carry out security audits and intrusion tests via external firms to verify the robustness of our application. The development of new features requires code reviews, particularly on everything related to data access. Flowlity has implemented a vulnerability management policy (security monitoring, regular updates of third-party components, etc.). The company is aiming for relevant security certifications (e.g. ISO 27001) as it grows, and is already applying best practices in its internal organization. ‍

Backup and continuity

‍Your data on Flowlity is backed up regularly, and the platform has disaster recovery mechanisms in case of a major incident. This ensures that even in the event of a failure, your data would not be lost and the service could quickly restart on a secondary infrastructure. These points are part of our SLA (Service Level Agreement) commitments. In terms of confidentiality, Flowlity undertakes to never share or use your data for purposes other than your project. The data you entrust to us remains your property. If you decide to leave the service, your data will be returned and then deleted from our systems after an agreed retention period. To summarize, security and compliance are pillars at Flowlity, because we work with sensitive clients (industry, distribution, sometimes defense like Thales mentioned in the press).

Whether it's GDPR compliance, technical security, or contractual confidentiality, everything is in place to ensure your information is treated with the highest level of protection. (We can provide you with our complete security and GDPR compliance documentation during our discussions, and involve our security experts to answer any specific questions your CIO or DPO may have.)

During a Flowlity project, your teams are obviously involved, but Flowlity is committed to minimizing the internal workload thanks to its turnkey support.

Here are the main roles and implications on the client side:

‍Project manager / Internal sponsor

‍It is important to appoint a project manager on the company side (often a Supply Chain manager or an IS supply project manager) who will be the main contact with Flowlity. Their role is to coordinate internally (mobilize the right people, validate business decisions) and monitor progress. This role is typically expected on any project, with a moderate workload (a few meetings per week). ‍

IT team (DSI)

‍Since Flowlity is a SaaS software, the IT effort is mainly focused on extracting data from your source system (ERP, WMS, etc.). Your IT teams will need to provide Flowlity with the necessary data (usually via automated exports, SQL views, or API opening). Flowlity offers standard connectors for common ERPs, which significantly reduces development work. The IT department must also ensure that security and compliance are respected. In short, the IT department is called upon at the beginning of the project to connect the systems, then on an ad hoc basis to validate the flows and updates. ‍

Supply Chain business experts / Key users

‍These are your planners, demand planners, pilot suppliers who will work with Flowlity. Their involvement is crucial to configure the business rules in the tool (for example, validate product families, supplier groupings, constraints such as MOQ or supply frequency) and especially to test and validate the recommendations. During the acceptance phase, they are asked to compare Flowlity's proposals with their current practices, identify gaps, and provide feedback. This step allows us to adjust the tool so that it matches the reality on the ground. Typical involvement is a few hours per week for these key users during the heart of the project. Once the tool is in production, these same people will be the main users of Flowlity on a daily basis. ‍

Supply Chain / Demand Planning Management

‍Management plays a sponsor role (providing the impetus and objectives – e.g. “reduce stock by 20% without degrading service”) and change management. It is important that management leads the project, communicates internally on the expected benefits, and supports the process change. Concretely, this involves regular updates, possibly participating in a demonstration at the end of the project to mark adoption. Flowlity, for its part, takes care of most of the technical and methodological work: configuration of the AI, advanced settings, proper functioning tests. Our business consultants will guide your key users to define the right parameters (e.g. forecast freeze horizon, replenishment policy, etc.) based on best practices.

In short, your teams bring the business knowledge of your company, and Flowlity brings the tool and supply chain expertise. The project is a close collaboration, but one that's calibrated so your employees can continue to perform their daily tasks at the same time. Many of our clients are reassured by the light internal footprint: no need for a full-time army; just a few key people are enough to successfully implement the project.

Our methodology includes short, effective workshops so as not to monopolize your resources—we'll explain all this to you in detail at the project launch.

Flowlity attaches great importance to support and change management, because implementing a new planning tool is above all a human project.

Our project methodology is structured but flexible, inspired by best practices in Supply Chain project management:

‍Scoping phase

‍We start with scoping workshops to understand your current planning process, your pain points and your objectives (KPIs to improve, specific constraints). During this phase, we co-construct with you the deployment plan, the functional and technical scope, as well as the project team (on your side and Flowlity's side).

Data integration

Very quickly, we move on to the integration part. Our data experts work with your IT department to connect Flowlity to your systems (via data export, API, etc.). We use test datasets to ensure that everything is consistent. This step is done in parallel with the next phase. ‍

Configuration and prototyping

‍Rather than waiting until the end to show something, we set up a working prototype as soon as possible with your data. This allows us to validate the first forecasting and optimization results in Flowlity. We adjust the parameters (calculation periods, demand segmentation, stock policy, etc.) in collaboration with your key users. Rapid iterations allow us to achieve a satisfactory scenario. ‍

Training and user testing

‍Once the tool is configured on the target scope, we train your end users. The training is concrete, on your data, so that they can immediately project themselves. Then, we launch a test phase where your planners use Flowlity in parallel with their old system for a cycle (a few weeks). They compare the decisions proposed by Flowlity and their usual decisions, and give us feedback during regular updates. This double run phase is crucial to gain confidence. ‍

Phased production

‍When everyone is comfortable, we formalize the switchover: Flowlity becomes the reference tool for the scope, and the old operating mode is stopped (or kept as a backup at the beginning if necessary). We remain very present during the first weeks of production to help refine if necessary and ensure success. ‍

Post-deployment monitoring

‍After the go-live, the project is not abandoned. Flowlity offers regular monitoring (for example, monthly steering meetings) to verify the achievement of objectives, analyze indicators (stock reduction, improvement of the service rate, etc.), and process any new requests. In addition, as the solution evolves, we keep you informed of new features that could be useful to you. This methodology is led by an experienced Flowlity project manager, with the support of data and supply chain consultants. It is adapted according to your constraints: for example, if you prefer a big bang across the entire scope, this is possible (although we recommend gradual implementation). If you have periods of high activity (seasonal peaks) where you need to take a break, we take this into account in the planning. The idea is to work hand in hand with your teams, gradually transferring skills. At the end of the project, your users are autonomous on the tool, and our support teams take over for any future assistance.

In short, the implementation of Flowlity is a structured, collaborative, and results-oriented process, where each step aims to ensure that the tool integrates perfectly into your processes and that your teams adopt it enthusiastically.

Customer testimonials are available to illustrate our project approach and the successes achieved – do not hesitate to consult them or contact us for further details.

Supply chain security in software focuses on protecting the code, components, tools, and processes used to build and deliver software, ensuring integrity from development to production.

Because modern software relies on third-party code and automated pipelines, a single vulnerability can impact thousands of organizations. Securing the supply chain reduces systemic risk.

By adopting secure SDLC practices, applying DevSecOps, managing dependencies, monitoring vulnerabilities, and working with vendors that demonstrate strong security governance.

At a high level:

• Application security (protecting the code)
• Infrastructure security (protecting environments and systems)
• Operational security (processes, access, and incident response)

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ISO 27001 is the international standard for information security management. While it is not specific to supply chains, it provides a strong framework for securing software and data across the lifecycle.