How should you evaluate Supply Chain Planning Software vendors?

When evaluating vendors, focus on outcomes — not marketing claims.

Ask:

• What average Inventory reduction do clients achieve?
• How long until ROI is reached?
• What industries are you strongest in?
• Can you simulate my potential gains before I sign?
• How do you handle data security and compliance?

Also assess the partnership dimension:

• Is there a dedicated Customer Success team?
• Do they support change management?
• Are they responsive and transparent?

Supply Chain transformation requires internal alignment.

Your software provider should act as a long-term strategic partner — not just a vendor.

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