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What KPIs should be included in a Supply Chain dashboard?

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Answer:

The most effective Supply Chain dashboards focus on a limited set of KPIs that directly influence operational performance.

Commonly monitored indicators include service level, which measures the ability to meet customer demand without shortages, and forecast accuracy, which evaluates how closely predicted demand matches actual sales.

Inventory-related metrics are also essential. These typically include inventory turnover, stock coverage, and days of inventory on hand. Together, they help organizations understand how efficiently inventory is managed and whether stock levels are aligned with demand patterns.

Operational indicators such as stockout rate and cash-to-cash cycle time are also frequently included, as they provide insight into product availability and working capital efficiency.

By monitoring these KPIs within a single dashboard, Supply Chain teams can quickly identify imbalances between service level objectives and inventory costs.

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